The inability to operate the Smart Lock using the App can sometimes happen over time and occurs when the batteries are low. Once this is done, put your August Smart Lock back on your door and recalibrate your lock. Re-affix the Smart Lock to the mounting plate.Check that you can wiggle the mounting plate slightly to ensure the screws are loose enough.Unscrew each screw half a turn using a Phillips head screwdriver.Remove the lock from the mounting plate by releasing the side latches.To loosen the screws on the mounting plate: If this happens, something caught between your door and frame may need to be removed. If the August smart lock is loose, you’ll hear a clicking sound as you try to turn the handle. If you have multiple August locks, this will be a recurring issue since they are all connected and can come loose from time to time. The key to fixing this problem is tightening the screws that hold it. However, if there’s excessive grime covering either device, try cleaning it off before trying again or giving up and contacting customer support to troubleshoot this issue further.Ī loose August smart lock means that your August smart lock can move around in the recessed area of your door. A little dust shouldn’t affect anything too much.
AUGUST LOCK WITH KEYPAD PRO
Check for dirt or dust on your phone or the door handle where you place your August Smart Lock Pro (August Doorbell Cam).If it isn’t, try restarting it by unplugging it and plugging it back in. Make sure that your August smart lock is connected to the internet.Make sure you have removed and reinserted the August lock batteries.
AUGUST LOCK WITH KEYPAD BLUETOOTH
Sometimes, if your August lock stops working, you need to calibrate your August lock. Upgrading Your Existing Door Locks with ShineACS Keyless Door Lock SolutionĪugust lock won’t calibrate or error calibrating.
AUGUST LOCK WITH KEYPAD UPGRADE
If you can’t finally solve your problem with our article content, please get in touch with the Official aftermarket.īut if you want to upgrade or change your home door lock, Try our smart keyless door locks for convenience and peace of mind without any changes when installation. Please note that ShineACS Locks is just writing the August lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. In that case, you can change some settings within the Alexa or Google Home App to ensure that voice commands work correctly with Alexa or Google Assistant-enabled devices.
When the August lock isn’t working, you should check that it’s connected to Wi-Fi and has power. The other option is called “Auto-Unlock,” which will automatically unlock when someone arrives home, but this feature has been known to cause issues for some users, so it may not work for everybody! This can be done by going into settings and selecting “unlock.” Then, be sure to select “home” or “away,” depending on whether or not you want to use guest mode. Ensure you are unlocking and locking from within a range of where you keep your August smart lock (about 10 feet).Guest mode allows anyone with the App to unlock and lock your door using their fingerprint. Make sure that the August Lock is on Guest Mode.If the August smart lock is not working correctly, follow these steps: We’ve got some solutions if you’re unsure what to do when you have a problem with your August Smart Lock. The most common August smart lock problems and troubleshooting If you’re having trouble with your August smart lock, don’t worry! We’ve written this troubleshooting guide to help get you back up and running.
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